Account and Registration
To create an account, click on the "Sign Up" button at the top right of the page. You will be asked to provide your email address, create a password, and fill in other basic information. After completing the form, you will receive a confirmation email. Click the link in the email to verify your account.
No, you can place an order as a guest without creating an account. However, creating an account allows you to track your order history, save addresses for faster checkout, and receive updates on our latest products and offers.
Click on the "Forgot Password?" link on the login page. Enter your email address, and we will send you instructions on how to reset your password. If you don’t receive the email, please check your spam/junk folder or contact us for assistance.
Once logged in, go to your account settings by clicking on "My Account." From there, you can update your personal details, such as your email address, shipping information, and password.
Orders
To place an order, browse our product pages, select the item you want, and click "Add to Cart." When you’re ready, proceed to checkout, enter your shipping and payment information, and confirm your order. You will receive a confirmation email once your order is placed.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the carrier’s website.
If you need to modify or cancel your order, please contact us immediately at thealphathings080@gmail.com. We can assist with changes only if the order hasn’t been processed or shipped yet.
Contact us as soon as possible at thealphathings080@gmail.com with your order number and the corrected information. If your order has not yet been shipped, we will update the details for you.
Shipping
We offer both standard and express shipping options for domestic and international orders. The available shipping methods and costs will be displayed during checkout based on your location.
Delivery times depend on the shipping method selected and your location. Standard shipping typically takes 4 to 9 business days within India, while international orders may take longer. For more details, refer to our Shipping Policy.
Yes, we offer free shipping on orders over 2000 Rs. This applies to domestic orders withinIndia. For more information, visit our Shipping Policy.